LEON THOMAS &
ASSOCIATES


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Registration is required and must be done at least 2 days in advance

All times are EASTERN TIME

I know you're busy. Therefore I promise
these classes will last no more than 20 minutes

All classes are $9.99 each
Gather as many people as you can around the screen
This is the best spend in training EVER

The next set of class times will be announced on March 8th




FLAWLESS




Your competitors want your customers. Your competitors are hoping you screw up so your customers will become their customers.

DON'T LET THAT HAPPEN!

Let's talk about being

FLAWLESS


WHERE'S THE PROBLEM?




Every business leader wants to improve service. Often it's difficult to determine where the problem areas are. Let's talk about how to find the real problems & what should be done once the problems have been identified.


OVER AND OVER AND
OVER AND OVER





Some of the most basic things repeatedly done can have the biggest impact on the customer experience. Let's look at those key areas and ways to make sure the basics are done right every time.